Delete your account and data
Applies to the Nombara app · developer: Naaz Global Corporation (Pvt) Ltd
Option 1 — delete it yourself in the app (fastest)
- Open the Nombara app and make sure you are signed in.
- Open the menu (top-left).
- Tap Delete my account.
- Confirm. Your sign-in is removed immediately and you are signed out.
Option 2 — ask us to delete it
If you can’t access the app, email nombara@naazglobalcorp.com from any address and include the phone number your Nombara account uses. We may ask you to confirm a code sent to that number to verify it’s yours. We complete the deletion within 30 days and email you when it’s done.
What gets deleted
- Your sign-in identity (you can no longer log in with that phone number).
- The identifying details on your patient profiles — name, age, and any ID field are cleared.
- The name, age, and phone number attached to your past bookings are cleared.
- Your device push-notification tokens.
What is kept, and why
The booking records themselves (which dispensary, which session, token status and fee) remain on the dispensary’s billing ledger without your name or number attached. Dispensaries are required to keep their financial history, so these anonymised records are retained and then deleted or fully anonymised in line with those requirements.
Doctor or Dispensary Owner accounts. If the same phone number is also used to sign in as a Doctor or Dispensary Owner, the in-app button will not delete it — that would lock you out of a business account. Email us instead and tell us what you want removed.
Questions
Email nombara@naazglobalcorp.com.